Mr. Appliance® locations share a Code of Values and culture to live by, which outlines how we work and live our daily lives.
Our Values
About Mr. Appliance: Our Values
About Mr. Appliance: Our Values
Code of Values
Mission: To create encore experiences that customers can't wait to share with others.
Vision: To be the appliance service leader renowned for integrity and dependability.
We Live Our Code of Values By R.I.C.H.
Respect
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Treating others as we would like to be treated.
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Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
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Responding in a timely fashion.
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Speaking calmly and respectfully, without profanity or sarcasm.
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Acknowledging everyone as right from their own perspective.
R
Integrity
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Making only agreements we are willing, able and intend to keep.
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Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
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Looking to the system for correction and proposing all possible solutions if something is not working.
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Operating in a responsible manner: "Above the line…"
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Communicating openly and with purpose.
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Asking clarifying questions if we disagree or do not understand.
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Never saying anything about anyone that we would not say to him or her.
I
Customer Focus
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Continuously striving to maximize internal and external customer loyalty.
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Making our best effort to understand and appreciate the customers' needs in every situation.
C
Having Fun In The Process!
H
Helpful Resources
Use our helpful resources to learn appliance tips and tricks. The more you know about your appliances, the better you can take care of them and avoid premature replacement.
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Importance of Cleaning the Lint Filter Regularly
You’ve heard that you need to clean the dryer lint trap after every load, but is it true? Let’s discuss the reasons to
Nov 05 2026 -
Why Is There a D in Fridge but Not in Refrigerator?
The English language is full of oddities and inconsistencies that don't always make sense and periodically result in unusual spell
Nov 05 2026 -
How To Fix a Leaking Washing Machine
While a washer leaking from the bottom can cause a headache, learning how to spot the first signs can help prevent further water damage and mitigate the problem as quickly as possible.
Nov 05 2026
